100% Satisfaction Guarantee 

You may return any item purchased from for any reason within thirty (30) days of purchase. For online and catalog orders, the product ship date is the date of purchase. You will receive a full refund for unopened items in the original form of payment and merchandise credit for opened items.

Note: Products ordered through us where we are an affiliate only are typically covered by that manufacturers own warranty.

ShopVitalchild Products Store
Attention: Returns Department 
P.O. Box 1501
Kailua, HI 96734

You may contact us with product questions at:  support at shopvitalchild dot com or call five six two, three seven two, four two two two

Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 30 day period. reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. 

To make a return by mail:

Send your purchase and receipt to our Returns Department and receive a merchandise credit:

Attention: Returns Department 
P.O. Box 1501
Kailua, HI 96734




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